From time to time, we get questions about how our rental payment processing works, so we’ve put together a short guide to show what’s happening behind the scenes as we transfer rent from a tenant to a landlord.

Cozy uses ACH (Automated Clearing House) transactions to process payments from bank-to-bank. Cozy doesn’t touch the landlord’s or tenant’s funds — the money is transferred directly from the tenant’s bank account to the landlord’s.

While Cozy currently processes all payments through the ACH system, we will be offering alternative payment and deposit methods, including credit and debit cards, in the coming months.

To learn more, take a look at Cozy Payments Explained.